Legitimacy & Credentials
In the interest of full transparency and compliance with Spanish Law (LSSI), this page sets out exactly who we are, what we do, and what we are not.
Official Statement
Electronic Travel Authority SL is a private, professional travel document processing agency — not a government body.
Unlike generic processing sites, our operations are overseen by qualified immigration professionals to ensure the highest standards of compliance. We maintain specific professional authorisations for key jurisdictions.
We believe in complete transparency regarding our pricing. Before you finalise your payment, the full cost of the service is clearly displayed on your screen.
Transactions can be processed in USD, GBP or EUR. The total shown at checkout is the exact amount we charge. Your bank may apply its own conversion rate or foreign-transaction fee — these are outside our control.
You can choose between different service options based on your urgency. The specific price for each option is calculated and displayed at that moment, so you can pick what best fits your needs.
Government Fee paid directly to the issuing authority on your behalf, plus our Service Fee for manual expert review, 24/7 support and secure processing systems.
When you apply through our website, you are paying for professional assistance, manual review and ongoing support.
| Feature | Electronic Travel Authority SL (private guided service) |
Government Site (official channel) |
|---|---|---|
| Cost | Government Fee + Service Fee | Government Fee Only |
| Application Review | Manual Expert Review | None (Automated) |
| Correction of Errors | ||
| Professional Support | 24/7 Email Support | Limited / None |
| Legal Oversight | Yes (Regulated Professionals) | N/A |
In association with
